{"id":10,"date":"2026-03-31T05:15:06","date_gmt":"2026-03-31T05:15:06","guid":{"rendered":"https:\/\/sospuravida.com\/SOPORTE-CALLCENTER\/?page_id=10"},"modified":"2026-03-31T13:40:24","modified_gmt":"2026-03-31T19:40:24","slug":"reporte-de-averia","status":"publish","type":"page","link":"https:\/\/sospuravida.com\/SOPORTE-CALLCENTER\/","title":{"rendered":"REPORTE DE AVERIA"},"content":{"rendered":"<section  class='av_textblock_section av-28vqi-8b3120d308e4e2aefc8db9df06f315b6 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" >\t\t<style>\r\n\t\t\t.fsm-public-wrapper { max-width: 800px; margin: 0 auto; font-family: sans-serif; }\r\n\t\t\t.fsm-public-card { background: #fff; padding: 25px; border-radius: 12px; box-shadow: 0 4px 15px rgba(0,0,0,0.05); border: 1px solid #eaeaea; margin-bottom: 20px; }\r\n\t\t\t.fsm-public-card h3 { margin-top: 0; color: #1d2327; font-size: 18px; border-bottom: 2px solid #f0f0f1; padding-bottom: 10px; margin-bottom: 15px; display: flex; align-items: center; gap: 8px; }\r\n\t\t\t.fsm-main-title { text-align: center; color: #1d2327; font-size: 26px; margin-bottom: 20px; }\r\n\t\t\t\r\n\t\t\t.fsm-form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 15px; }\r\n\t\t\t@media (max-width: 600px) { .fsm-form-grid { grid-template-columns: 1fr; } }\r\n\t\t\t\r\n\t\t\t.fsm-input-group { margin-bottom: 15px; }\r\n\t\t\t.fsm-input-group label { display: block; font-weight: bold; margin-bottom: 6px; color: #3c434a; font-size: 13px; }\r\n\t\t\t.fsm-input-group input[type=\"text\"], .fsm-input-group input[type=\"number\"], .fsm-input-group input[type=\"email\"], .fsm-input-group input[type=\"date\"], .fsm-input-group select, .fsm-input-group textarea { width: 100%; padding: 10px; border: 1px solid #c3c4c7; border-radius: 6px; font-size: 14px; box-sizing: border-box; transition: border-color 0.3s; background: #fafafa; }\r\n\t\t\t.fsm-input-group input[type=\"file\"] { background: #fff; padding: 8px; border: 1px dashed #2271b1; cursor: pointer; }\r\n\t\t\t.fsm-input-group input:focus, .fsm-input-group select:focus, .fsm-input-group textarea:focus { border-color: #2271b1; outline: none; background: #fff; }\r\n\t\t\t\r\n\t\t\t.fsm-checkbox-group { display: flex; align-items: center; gap: 8px; margin-bottom: 10px; font-size: 14px; color: #3c434a; font-weight: bold;}\r\n\t\t\t.fsm-checkbox-group input[type=\"checkbox\"] { width: 18px; height: 18px; cursor: pointer; }\r\n\r\n\t\t\t.fsm-btn-submit { background: #2271b1; color: #fff; border: none; padding: 16px 20px; font-size: 18px; font-weight: bold; border-radius: 8px; cursor: pointer; width: 100%; transition: background 0.3s; box-shadow: 0 4px 10px rgba(34, 113, 177, 0.3); }\r\n\t\t\t.fsm-btn-submit:hover { background: #135e96; transform: translateY(-1px); }\r\n\t\t\t\r\n\t\t\t.fsm-btn-gps { background: #e0f2f1; color: #00796b; border: 1px dashed #00796b; padding: 12px; border-radius: 6px; cursor: pointer; font-size: 14px; display: flex; align-items: center; justify-content: center; gap: 8px; width: 100%; font-weight: bold; transition: all 0.3s; }\r\n\t\t\t.fsm-btn-gps:hover { background: #b2dfdb; }\r\n\t\t\t#fsm-mini-map { height: 250px; width: 100%; border-radius: 8px; margin-top: 10px; border: 1px solid #ccd0d4; display: none; z-index: 1; }\r\n\t\t\t.fsm-map-help { font-size: 11px; color: #646970; text-align: center; margin-top: 5px; display: none; }\r\n\t\t<\/style>\r\n\r\n\t\t<link rel=\"stylesheet\" href=\"https:\/\/unpkg.com\/leaflet@1.9.4\/dist\/leaflet.css\" \/>\r\n\t\t<script src=\"https:\/\/unpkg.com\/leaflet@1.9.4\/dist\/leaflet.js\"><\/script>\r\n\r\n\t\t<div class=\"fsm-public-wrapper\">\r\n\t\t\t<h2 class=\"fsm-main-title\">Reportar Aver\u00eda o Problema T\u00e9cnico<\/h2>\r\n\t\t\t\r\n\t\t\tFormulario:\r\n\t\t\t<form method=\"post\" action=\"https:\/\/sospuravida.com\/SOPORTE-CALLCENTER\/wp-admin\/admin-post.php\" enctype=\"multipart\/form-data\">\r\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"cliente_reporta_averia\">\r\n\t\t\t\t<input type=\"hidden\" name=\"lat_lng\" id=\"fsm_lat_lng\" value=\"\" required>\r\n\t\t\t\t<input type=\"hidden\" id=\"fsm_cliente_nonce\" name=\"fsm_cliente_nonce\" value=\"0689eedf92\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/SOPORTE-CALLCENTER\/wp-json\/wp\/v2\/pages\/10\" \/>\r\n\t\t\t\t<div class=\"fsm-public-card\" style=\"border-top: 4px solid #2271b1;\">\r\n\t\t\t\t\t<h3>\ud83d\udccb Informaci\u00f3n Base<\/h3>\r\n\t\t\t\t\t<div class=\"fsm-form-grid\">\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>ID de Cliente o Contrato *<\/label>\r\n\t\t\t\t\t\t\t<input type=\"number\" name=\"cliente_id\" required placeholder=\"Ej. 10450\">\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>Tipo de Problema Principal *<\/label>\r\n\t\t\t\t\t\t\t<select name=\"tipo_averia\" required>\r\n\t\t\t\t\t\t\t\t<option value=\"\">Seleccione...<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"OLVIDE CONTRASE\u00d1A\">OLVIDE CONTRASE\u00d1A<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"ACTIVAR NUEVO USUARIO\">ACTIVAR NUEVO USUARIO<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"BORRAR USUARIO DEL SISTEMA\">BORRAR USUARIO DEL SISTEMA<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"REACTIVAR SISTEMA SUSPENDIDO\">REACTIVAR SISTEMA SUSPENDIDO<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"CORRER RESPALDO\">CORRER RESPALDO<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"CAPACITACION VIRTUAL\">CAPACITACION VIRTUAL<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"CAPACITACION PRESENCIAL\">CAPACITACION PRESENCIAL<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"CONEXION ANNYDESK\">CONEXION ANNYDESK<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"MI PC NO ENLAZA EL SISTEMA\">MI PC NO ENLAZA EL SISTEMA<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"ANULACI\u00d3N DE TRANSACCION(TPV)\">ANULACI\u00d3N DE TRANSACCION(TPV)<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"ANULACI\u00d3N DE TRANSACCION(POS)\">ANULACI\u00d3N DE TRANSACCION(POS)<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"ACTIVAR M\u00d3DULO CHAT\">ACTIVAR M\u00d3DULO CHAT<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"ACTIVAR M\u00d3DULO CRM\">ACTIVAR M\u00d3DULO CRM<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"ACTIVAR M\u00d3DULO CITAS (AGENDA)\">ACTIVAR M\u00d3DULO CITAS (AGENDA)<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"ACTIVAR M\u00d3DULO FACTURA ELECTRONICA\">ACTIVAR M\u00d3DULO FACTURA ELECTRONICA<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"ACTIVAR M\u00d3DULO CONTABLE\">ACTIVAR M\u00d3DULO CONTABLE<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"ACTIVAR M\u00d3DULO LEGAL\">ACTIVAR M\u00d3DULO LEGAL<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"ACTIVAR M\u00d3DULO RECURSOS HUMANOS(PLANILLAS (C.R)\">ACTIVAR M\u00d3DULO RECURSOS HUMANOS(PLANILLAS (C.R)<\/option>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"fsm-public-card\">\r\n\t\t\t\t\t<h3>\ud83d\udcbb Detalles del Equipo y Diagn\u00f3stico<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"fsm-form-grid\">\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>1. Equipo Afectado<\/label>\r\n\t\t\t\t\t\t\t<input type=\"text\" name=\"fsm_ext_equipo\" placeholder=\"Ej. Computadora, Router, TV...\">\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>2. Marca \/ Modelo<\/label>\r\n\t\t\t\t\t\t\t<input type=\"text\" name=\"fsm_ext_marca\" placeholder=\"Ej. Dell, Cisco, Samsung...\">\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>3. N\u00famero de Serie \/ Placa<\/label>\r\n\t\t\t\t\t\t\t<input type=\"text\" name=\"fsm_ext_serie\" placeholder=\"Si aplica...\">\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>4. Sistema Operativo<\/label>\r\n\t\t\t\t\t\t\t<select name=\"fsm_ext_so\">\r\n\t\t\t\t\t\t\t\t<option value=\"No Aplica\">No Aplica<\/option>\r\n\t\t\t\t\t\t\t\t<option value=\"Windows\">Windows<\/option>\r\n\t\t\t\t\t\t\t\t<option value=\"Mac OS\">Mac OS<\/option>\r\n\t\t\t\t\t\t\t\t<option value=\"Linux\">Linux<\/option>\r\n\t\t\t\t\t\t\t\t<option value=\"M\u00f3vil (Android\/iOS)\">M\u00f3vil (Android\/iOS)<\/option>\r\n\t\t\t\t\t\t\t<\/select>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>5. Fecha\/Hora inicio del fallo<\/label>\r\n\t\t\t\t\t\t\t<input type=\"date\" name=\"fsm_ext_fecha_fallo\">\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>6. Frecuencia del Fallo<\/label>\r\n\t\t\t\t\t\t\t<select name=\"fsm_ext_frecuencia\">\r\n\t\t\t\t\t\t\t\t<option value=\"Constante (No funciona nada)\">Constante (No funciona nada)<\/option>\r\n\t\t\t\t\t\t\t\t<option value=\"Intermitente (Va y viene)\">Intermitente (Va y viene)<\/option>\r\n\t\t\t\t\t\t\t\t<option value=\"Solo en ciertas horas\">Solo en ciertas horas<\/option>\r\n\t\t\t\t\t\t\t<\/select>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>7. Luces del Equipo (Si es Red)<\/label>\r\n\t\t\t\t\t\t\t<select name=\"fsm_ext_luces\">\r\n\t\t\t\t\t\t\t\t<option value=\"N\/A\">No Aplica \/ No tiene luces<\/option>\r\n\t\t\t\t\t\t\t\t<option value=\"Luces normales (Verdes)\">Luces normales (Verdes)<\/option>\r\n\t\t\t\t\t\t\t\t<option value=\"Luz Roja (LOS\/Alarma)\">Luz Roja encedida<\/option>\r\n\t\t\t\t\t\t\t\t<option value=\"Completamente Apagado\">Completamente Apagado<\/option>\r\n\t\t\t\t\t\t\t<\/select>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>8. Impacto Operativo<\/label>\r\n\t\t\t\t\t\t\t<select name=\"fsm_ext_impacto\">\r\n\t\t\t\t\t\t\t\t<option value=\"Bajo (Molesto pero puedo trabajar)\">Bajo (Puedo trabajar)<\/option>\r\n\t\t\t\t\t\t\t\t<option value=\"Medio (Afecta parcialmente)\">Medio (Afecta parcialmente)<\/option>\r\n\t\t\t\t\t\t\t\t<option value=\"Cr\u00edtico (Detiene toda la operaci\u00f3n)\">Cr\u00edtico (Detiene toda la operaci\u00f3n)<\/option>\r\n\t\t\t\t\t\t\t<\/select>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t<label>9. Mensaje de Error Exacto (Si aparece en pantalla)<\/label>\r\n\t\t\t\t\t\t<input type=\"text\" name=\"fsm_ext_error\" placeholder=\"Ej. Error 404, No Signal, etc.\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t<label>10. Pasos para reproducir el problema<\/label>\r\n\t\t\t\t\t\t<textarea name=\"fsm_ext_pasos\" rows=\"2\" placeholder=\"Ej. Al abrir Word se congela...\"><\/textarea>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div style=\"background: #f8f9fa; padding: 15px; border-radius: 8px; margin-bottom: 15px;\">\r\n\t\t\t\t\t\t<div class=\"fsm-checkbox-group\">\r\n\t\t\t\t\t\t\t<input type=\"checkbox\" name=\"fsm_ext_reinicio\" value=\"S\u00ed\">\r\n\t\t\t\t\t\t\t<label style=\"margin:0;\">11. \u00bfYa intent\u00f3 apagar y encender el equipo?<\/label>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"fsm-checkbox-group\">\r\n\t\t\t\t\t\t\t<input type=\"checkbox\" name=\"fsm_ext_respaldo\" value=\"S\u00ed\">\r\n\t\t\t\t\t\t\t<label style=\"margin:0;\">12. \u00bfEl equipo requiere respaldo urgente de datos?<\/label>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"fsm-checkbox-group\">\r\n\t\t\t\t\t\t\t<input type=\"checkbox\" name=\"fsm_ext_escaleras\" value=\"S\u00ed\">\r\n\t\t\t\t\t\t\t<label style=\"margin:0;\">13. \u00bfEl t\u00e9cnico necesitar\u00e1 escaleras o equipo de altura?<\/label>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t<label>14. Observaciones y Detalles Adicionales<\/label>\r\n\t\t\t\t\t\t<textarea name=\"fsm_ext_obs\" rows=\"3\" placeholder=\"Cualquier otro detalle que ayude al t\u00e9cnico...\"><\/textarea>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\tNUEVO C\u00d3DIGO A\u00d1ADIDO: Bot\u00f3n de Subida de Archivo\/Foto -->\r\n\t\t\t\t\t<div class=\"fsm-input-group\" style=\"background: #eef2f5; padding: 15px; border-radius: 8px; border: 1px dashed #2271b1; text-align: center;\">\r\n\t\t\t\t\t\t<label style=\"font-size: 15px; color: #135e96;\">\ud83d\udcf8 Adjuntar Evidencia (Opcional)<\/label>\r\n\t\t\t\t\t\t<p style=\"font-size: 11px; color: #50575e; margin-top: 0;\">Sube una foto del error en pantalla, luces del equipo o el cable da\u00f1ado.<\/p>\r\n\t\t\t\t\t\t<input type=\"file\" name=\"fsm_evidencia\" accept=\"image\/*,.pdf\" style=\"margin: 0 auto; max-width: 100%;\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"fsm-public-card\">\r\n\t\t\t\t\t<h3>\ud83d\udccd Log\u00edstica, Contacto y Ubicaci\u00f3n<\/h3>\r\n\t\t\t\t\t<div class=\"fsm-form-grid\">\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>15. Tel\u00e9fono Principal *<\/label>\r\n\t\t\t\t\t\t\t<input type=\"text\" name=\"telefono\" required placeholder=\"Ej. 8888-8888\">\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>16. Tel\u00e9fono Alternativo<\/label>\r\n\t\t\t\t\t\t\t<input type=\"text\" name=\"fsm_ext_tel_alt\" placeholder=\"Opcional\">\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>17. Persona a contactar en el lugar<\/label>\r\n\t\t\t\t\t\t\t<input type=\"text\" name=\"fsm_ext_persona\" placeholder=\"Nombre de quien recibe al t\u00e9cnico\">\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t\t<label>18. Correo Electr\u00f3nico<\/label>\r\n\t\t\t\t\t\t\t<input type=\"email\" name=\"correo\" placeholder=\"cliente@correo.com\">\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"fsm-input-group\">\r\n\t\t\t\t\t\t<label>Direcci\u00f3n escrita exacta *<\/label>\r\n\t\t\t\t\t\t<textarea name=\"direccion\" required rows=\"2\" placeholder=\"Indique provincia, cant\u00f3n, y se\u00f1as exactas.\"><\/textarea>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"fsm-input-group\" style=\"background: #ebf8ff; padding: 15px; border-radius: 8px; border: 1px dashed #0073aa;\">\r\n\t\t\t\t\t\t<label style=\"text-align:center;\">Ubicaci\u00f3n GPS Obligatoria *<\/label>\r\n\t\t\t\t\t\t<button type=\"button\" class=\"fsm-btn-gps\" id=\"btn-activar-gps\" onclick=\"iniciarMiniMapa()\">\r\n\t\t\t\t\t\t\t\ud83d\udccd Pinchar mi ubicaci\u00f3n en el mapa\r\n\t\t\t\t\t\t<\/button>\r\n\t\t\t\t\t\t<p id=\"map-status-msg\" style=\"text-align: center; font-size: 12px; color: #d63638; display: none; margin-top:5px;\">Por favor, acepta los permisos.<\/p>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div id=\"fsm-mini-map\"><\/div>\r\n\t\t\t\t\t\t<p id=\"fsm-map-help\" class=\"fsm-map-help\">Mueve el mapa para ajustar el pin en tu ubicaci\u00f3n exacta.<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<button type=\"submit\" class=\"fsm-btn-submit\">\ud83d\ude80 Enviar Reporte al Departamento T\u00e9cnico<\/button>\r\n\t\t\t<\/form>\r\n\t\t<\/div>\r\n\r\n\t\t<script>\r\n\t\t\tvar fsmMiniMap = null;\r\n\t\t\tvar fsmMarker = null;\r\n\r\n\t\t\tfunction iniciarMiniMapa() {\r\n\t\t\t\tvar btnGps = document.getElementById('btn-activar-gps');\r\n\t\t\t\tvar statusMsg = document.getElementById('map-status-msg');\r\n\t\t\t\t\r\n\t\t\t\tbtnGps.innerHTML = '\u23f3 Localizando...';\r\n\t\t\t\tstatusMsg.style.display = 'block';\r\n\r\n\t\t\t\tif (navigator.geolocation) {\r\n\t\t\t\t\tnavigator.geolocation.getCurrentPosition(\r\n\t\t\t\t\t\tfunction(position) {\r\n\t\t\t\t\t\t\tvar lat = position.coords.latitude;\r\n\t\t\t\t\t\t\tvar lng = position.coords.longitude;\r\n\t\t\t\t\t\t\tdocument.getElementById('fsm_lat_lng').value = lat + ',' + lng;\r\n\t\t\t\t\t\t\tstatusMsg.style.display = 'none';\r\n\t\t\t\t\t\t\tbtnGps.style.display = 'none'; \r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\tvar mapDiv = document.getElementById('fsm-mini-map');\r\n\t\t\t\t\t\t\tmapDiv.style.display = 'block';\r\n\t\t\t\t\t\t\tdocument.getElementById('fsm-map-help').style.display = 'block';\r\n\r\n\t\t\t\t\t\t\tif (!fsmMiniMap) {\r\n\t\t\t\t\t\t\t\tfsmMiniMap = L.map('fsm-mini-map').setView([lat, lng], 17);\r\n\t\t\t\t\t\t\t\tL.tileLayer('https:\/\/{s}.tile.openstreetmap.org\/{z}\/{x}\/{y}.png', { maxZoom: 19 }).addTo(fsmMiniMap);\r\n\t\t\t\t\t\t\t\tfsmMarker = L.marker([lat, lng]).addTo(fsmMiniMap);\r\n\t\t\t\t\t\t\t\tfsmMiniMap.on('move', function () { fsmMarker.setLatLng(fsmMiniMap.getCenter()); });\r\n\t\t\t\t\t\t\t\tfsmMiniMap.on('moveend', function () {\r\n\t\t\t\t\t\t\t\t\tvar center = fsmMiniMap.getCenter();\r\n\t\t\t\t\t\t\t\t\tdocument.getElementById('fsm_lat_lng').value = center.lat + ',' + center.lng;\r\n\t\t\t\t\t\t\t\t});\r\n\t\t\t\t\t\t\t} else {\r\n\t\t\t\t\t\t\t\tfsmMiniMap.setView([lat, lng], 17);\r\n\t\t\t\t\t\t\t\tfsmMarker.setLatLng([lat, lng]);\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\tsetTimeout(function(){ fsmMiniMap.invalidateSize(); }, 300);\r\n\t\t\t\t\t\t}, \r\n\t\t\t\t\t\tfunction(error) {\r\n\t\t\t\t\t\t\tbtnGps.innerHTML = '\ud83d\udccd Reintentar GPS';\r\n\t\t\t\t\t\t\tstatusMsg.innerHTML = 'Error: Activa la ubicaci\u00f3n de tu navegador.';\r\n\t\t\t\t\t\t},\r\n\t\t\t\t\t\t{ enableHighAccuracy: true }\r\n\t\t\t\t\t);\r\n\t\t\t\t} else {\r\n\t\t\t\t\tstatusMsg.innerHTML = \"Geolocalizaci\u00f3n no soportada.\";\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t<\/script>\r\n\t\t\n<\/div><\/section>\n<div  class='flex_column av-19x0m-a34e2da0f60836d4a1edff1cc9911bfc av_one_full  avia-builder-el-1  el_after_av_textblock  avia-builder-el-last  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-rzhq-7ad3671bf147d2f1eb07db877545af8d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h6 style=\"text-align: center;\"><strong>SISTEMA DE GESTION DE\u00a0 TIKET&#8221;S\u00a0 &amp; <a href=\"http:\/\/www.sospuravida.com\">CALL CENTER<\/a><\/strong><\/h6>\n<p style=\"text-align: center;\">Dise\u00f1o: LUIS PORRAS V\u00a0 Tel: 6325 &#8211; 3509<\/p>\n<p style=\"text-align: center;\">POWER BY:<a href=\"http:\/\/www.sospuravida.com\"> SOSPURAVIDA.COM<\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/www.sospuravida.com\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-54\" src=\"https:\/\/sospuravida.com\/SOPORTE-CALLCENTER\/wp-content\/uploads\/2026\/03\/SOS-PYMES-PEQUENO-1.png\" alt=\"\" width=\"99\" height=\"33\" \/><\/a><\/p>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sospuravida.com\/SOPORTE-CALLCENTER\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sospuravida.com\/SOPORTE-CALLCENTER\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sospuravida.com\/SOPORTE-CALLCENTER\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sospuravida.com\/SOPORTE-CALLCENTER\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sospuravida.com\/SOPORTE-CALLCENTER\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":4,"href":"https:\/\/sospuravida.com\/SOPORTE-CALLCENTER\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":62,"href":"https:\/\/sospuravida.com\/SOPORTE-CALLCENTER\/wp-json\/wp\/v2\/pages\/10\/revisions\/62"}],"wp:attachment":[{"href":"https:\/\/sospuravida.com\/SOPORTE-CALLCENTER\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}